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iMagio Mirror
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iMagio Mirror is a cost effective alternative for business continuity. iMagio Mirror protects your records and document images against loss and makes them almost instantly available to your authorized users in the event your primary system fails for any reason. Your business processes run uninterrupted so that your customers continue to get the service they expect.
Imagine that a natural disaster affects your infrastructure, or a serious virus shuts down the ability for your customer service organization to access customer records. With iMagio Mirror, they need only log into our system from any Internet enabled computer to retrieve information that may be temporarily unavailable on your main system even if this is done from their homes.
How iMagio mirror works
Critical Technologies provides a hot, instantly usable repository site. To begin with, we establish a repository for your documents at our site, you would think of this as an application in your system. This repository has exactly the same index structure as your primary system. We then build queries that match the queries that your people use on their primary system every day. Next, we do an electronic conversion of the existing images that are on your primary system, these are the historical documents that you already have. We convert from your backup platters, or tapes, DVD and many other medias. We then do extensive testing with the data that we have converted. During this conversion process we also strip out any proprietary headers and we convert your images to a non-proprietary Tiff Group IV image. |
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