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ACI e-Courier Description
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For companies that send varying types of paper communications to their customers, or who have an increasing need to provide their customers with more timely information
ACI e-Courier is an electronic document delivery solution that drastically reduces the costs by pushing statements, alerts, notifications and other communication directly to the customer.
ACI e-Courier is a complete e-document delivery solution that includes:
Complete documents (not just summaries) that provide customers with the detail they want to see
Support for any document type (.pdf, .xls, .ofx, etc.), not just HTML, that provides high value to the customer, increasing the likelihood of adoption
Flexible document formatting that allows for targeted marketing messages and 1:1 communication with each customer or customer group
Support for multiple e-mail attachments, allowing the customer to receive all the information they need in a single message
A document archive for immediate CSR access and retrieval, reducing help desk costs and increasing customer satisfaction
Document authenticity and integrity via digital signatures that reduce risk to the company while building customer trust and eliminating spoofing.
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