The RightAnswer solution offers comprehensive, automated, records retention archiving and retrieval. Documents are automatically stored in two primary ways: at the time of creation / revision at the time of output / print Depending on your document type, these options are available as general defaults for individual documents during authoring or importing Document parameters, indexed information, and other file information,

along with a viewable image of the document, are retained as part of the archived document record within the RightAnswer solution Document Archive. Documents can also be created externally (e.g., using authoring tools such as MS Word, Quark, etc.), then integrated (e.g., as PDFs, native files, etc.) into the RightAnswer* solution Active Documents Catalog. These externally created documents can be used either as a transition / conversion tool (e.g., PDFs), or as a standard process (e.g., for storing native file types like Quark packaging artwork).

Externally created documents are archived upon version change. Records retention / archive parameters (such as the number of years a document is to be retained) along with other indexes, parameters and description information such as meta-tags, are determined as part of the initial document set-up and are input, logged, and managed within the RightAnswer solution.

Document set-up also includes the ability to "flag" a document for review prior to its deletion from the Document Archive or supports automatic deletion – as determined by the customer’s implementation specifications and requirements. Indexed / file information and document parameters are tied to the document and retained within the Document Archive records. This information, along with the document image / PDF, can be retrieved for future use.