Vignette Strategic Account Management provides for the easy creation of shared account and opportunity management workspaces. These online workspaces promote and expedite information and knowledge sharing among account teams members, and enable seamless support of accounts and prospects by colleagues with less frequent account interaction.
Online community workspaces enable all colleagues to work from the same, up-to-date account information.
Vignette Strategic Account Management can enhance sales efficiency and customer relationships, reduce communication cycle times and sales costs, and capture valuable account and opportunity communications.
By providing a coordinated, collective and centralized view, every account touch point within an organization can deliver a consistent level of account interaction. Each team member, as well as every account, can immediately know about and benefit from other account interactions. |
