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ProblemTracker is a powerful,
easy-to-use Web-based collaboration tool to help companies
keep track of business issues and automatically manage them
to resolution. Our customers are from a broad base of industries,
including broadcasting, consulting, entertainment, financial,
government, hardware, health care, manufacturing, pharmaceutical,
retail, software, system integration, telecommunication,
transportation, and utility.
ProblemTracker is a fully
Web-based system providing: Tracking Tracking reported bugs,
defects, business issues, enhancement requests, etc. Workflow
Automatic routing and notification to get issues resolved.
Process enforcement Managing and enforcing your company's
process of resolving issues.
Status Up-to-the-minute project
information and status, reports, charts, and graphs to team
members, project leaders, and managers everywhere to foster
better communication and collaboration. Communication Capturing
discussions and sharing knowledge. Accountability History
and audit trail. ProblemTracker is very cost-effective.
Most installations can recover
the investment in a few short months through the increase
in productivity, through the better products produced, through
improved customer satisfaction, or simply by not forgetting
to include the fix of an important bug in the next release.
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