The power comes in the form
of a highly configurable help desk software solution that
combines features and help desk implementation options together
to meet your exact needs. It continues through ExDesk's
ability to employ its notifications system to cut down on
phone calls and emails and beyond to how well your staff
can leverage its capabilities.
Ease of use is delivered
through a highly intuitive interface that was built by software
developers but designed by support professionals. This means
simple menus, clear instructions, no clutter and virtually
zero training time. ExDesk is affordable, there are no hardware,
software, upgrade, backup, patch, maintenance, or "module"
costs associated with our service. You are simply billed
on a monthly basis without sign-up or set-up fees and no
long term contracts.
If you are new to the ASP
model of using software rest assured that with ExDesk you
are getting a reliable, available, and secure service. Our
Service is hosted at multiple, synchronized locations that
employ redundant servers, backups, hot swappable components,
and alternate power. Our availability is in excess of 99.95%
and we offer you the ability to export your data at will.
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